Desing Philosophy
My design philosophy is rooted in two principles: consideration and scrupulousness. Consideration involves empathetic engagement with users to understand their needs and pain points deeply.This dialogue informs my design decisions and ensures that solutions are grounded in real user experiences.
Scrupulousness drives my commitment to quality, prompting meticulous attention to detail and iterative refinement based on data and feedback. I maintain a learner’s mindset, setting aside my own ego to prioritize user perspectives, which fosters innovation.
Ultimately, I strive to bridge the gap between user needs and design possibilities, creating intuitive experiences that enhance both product functionality and user satisfaction.
Experience
Senior User Experience Designer at Equinix Digital Services
November, 2022 – Current
Played a key role in defining, delivering, and operationalizing the Console User Experience in close collaboration with Product Managers and Engineers as part of the Product Trio. Responsibilities included overseeing the overall information architecture and meticulously crafting page-by-page workflows to ensure a seamless and intuitive user experience across the console. Deep dives into emerging product domains enabled SME-level expertise, facilitating strategic discussions and insights alongside Product Managers and Engineers. Consistently delivered user experience solutions that balanced usability with technical feasibility, enhancing both product effectiveness and user satisfaction. Projects include Identity and Access Management, Billing 2.0, Cloud Adjacent Strorage, Network Integration Metal & Fabric and overall Console experience improvements.
Senior User Experience Designer at Cisco Intent-Based Networking Group – Enterprise Networking
March, 2020 – November, 2022
Focused on enhancing device inventory, management, and network topology solutions for DNA (Digital Network Architecture) Center On-Premise and DNA Center Cloud. DNA Center is a robust network controller and management dashboard that empowers users to take full control of their networks, ensuring configuration consistency, minimizing errors, and optimizing time efficiency. Responsibilities include developing user-centered solutions that simplify complex network management, improve user workflows, and elevate the overall user experience.
Design Lead for Cisco Identity Services Engine (ISE), an advanced identity and access control policy platform that empowers enterprises to enforce compliance, strengthen infrastructure security, and streamline operational processes. Led efforts to restructure the information architecture, transforming the platform into an intent-based solution with clear, intuitive workflows that effectively address complex use cases and tasks.This role involves simplifying user interactions to create a seamless experience that meets the high standards of enterprise security and compliance management.